Director of engineering at Flo Health

Product Manager at Flo Health. I’m working on content for Health Assistant — a chatbot with a mission to support women and people with periods.

UX Research + Design Leadership | Director of UX (Research + Design) @Picsart. Previously @monzo @Zoopla

UX designer, OOUX Instructor, and Chief Evangelist for Object-Oriented UX | Download the OOUX Launch Guide! OOUX.com/resources/launchguide

Thinking about how to make words work well.

We write about customer experience, employee experience, design, content & technology to share our knowledge with the wider community.

Content designer and strategist at AllJoinedUp. Brand language (tone of voice, messaging etc.), company essence statements and content strategy, content design.

Content Strategist at Government Digital Service (GDS). Inclusive UX Research, Information Architecture, Content Engineering. rikwilliams.net